Frequently Asked Questions

Yes! We ship to anywhere in the world.

Shipping is currently completely FREE for all new orders. This may change at any point.

The usual time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 72 hours after the order is placed.

Once your order is dispatched, depending on your country & region, the estimated delivery time is between 4 to 18 business days. Please consider any holidays or other factors that might impact delivery times.

Upon placing your order, please allow up to 5 days for the tracking information to display.

Once your package has been shipped, you will receive a shipping notification to your email where you can track your order and see the current status.

You can also track your order from this link.

Every order comes with a tracking number.

Tracking numbers are usually sent out after 5 days when an order has been marked as fulfilled.

For some shipping carriers, it takes 2-10 business days (from the day of fufillment) for the tracking number to update.

Simply find the product you want to buy and click on the golden "Add To Bag" button. Fill in your shipping- and billing information and we will ship out the product!

We accept all major Credit and Debit cards, PayPal, and now Cryptocurrency too! All payments are 100% secure and encrypted.

Absolutely. Security is our highest priority. We use SSL Encryption to ensure all information typed on our website is safe and secure.

Our store offers all products prices in USD. We although use a auto-currency converter to provide more personalized experiences, the converter will therefore, in most cases, show your local currency. You can double check the currency you are shopping in by taking a quick look at the converter, located at the header of our website.

Yes. All of our knives can be mounted, hung or displayed on magnet.

You can learn more about what materials we use for our handles here.

Our knives are very easy to maintain and can be left with minimal to none maintenance, but we do encourage all owners of our knives to read our care & maintenance guide here.

Our products are currently being produced in the PRC. This ensures the absolute lowest cost for you, while still maintaining strict quality requirements.